"Getting to YES: Negotiation, Influencing & Communication Skill"
18 - 19 November 2024
Click Here to Sign up for "Getting to YES" Workshop today!
BUSINESS WRITING SKILLS
Every organization requires effective communication at every level to function effectively. One form of business communication is written communication in the form of letters, e-mails and memos to communicate business issues concisely and clearly.
BUILDING TRUST TO IMPROVE YOUR LEADERSHIP EFFECTIVENESS (for Managers/Leaders)
Do you want to increase your ability to build TRUST with the people you lead?
Discover the 5 Factors which will help you to increase your leadership effectiveness to drive performance in your team.
DESIGN THINKING: YOUR NEXT COMPETITIVE EDGE
Many solutions and ideas generated in organisations are not addressing the real needs of users, customers and stakeholders. Simply put, it is a waste of resources to implement them. This is exactly why design thinking is so crucial to all levels of an organisation.
EMAIL & REPORT WRITING SKILLS
Did you know that writing skills rank amongst the least developed skills for most working executives? Writing clear, concise and effective emails and reports help you to get better responses, reduce confusion & increase productivity.
EQ FOR PERSONAL CHANGE & BREAKTHROUGH SUCCESS
"EQ has twice the power of IQ to predict Performance.
EQ is also a better predictor than employee Skill, Knowledge or Expertise."
The World Economic Forum has listed EQ in the top 10 skills required for success in the workplace in 2020.
How good is your EQ Skill?
PERSUASIVE PRESENTATION SKILLS
Did you know that..
“Clients are 43% more likely to say YES and willing to pay an extra 26% for the same services”
...if the presenter can deliver his/her message so persuasively that it makes a lasting impact?
Behavioural Interviewing Skills
How do managers evaluate a candidate's competencies and capability for a position without asking them the question directly?
MIND MAPPING FOR BETTER PERFORMANCE
“There can be no clearer or effective mental tool than Tony Buzan’s Mind Maps”
~ The Times ~
Master the versatile Mind Map, unlock your creativity and save one day a week in productivity.
ANALYTICAL & CRITICAL THINKING SKILLS
Critical thinking is the ability to gather and evaluate information and data in a logical and structured way to help you present your case and achieve objectives. It is a critical skill for all levels.
EFFECTIVE OBJECTION HANDLING FOR HIGHER MOTIVATION & CUSTOMER SATISFACTION
Objections are opportunities!
Objections are requests for more information and not a rejection.
The better you get at handling objections and responding appropriately, the higher your
success rate.
How to identify high potential talents for succession planning
Are High Performers also High Potential Talents? Most people think so. However, a study shows that only 30% of High Performers are High Potential Talents while 93% of High Potential Talents are High Performers.
EQ for Leadership effectiveness
Managers high in Emotional Intelligence outperformed others in terms of increased customer satisfaction, lower turnover of staff and 34% greater profit growth.
Getting to YES: Negotiation, Influencing & Communication Skills
Win-Win negotiations are based on trust, understanding, respect and ethics.
Technical Report Writing
A well written report saves time and improves productivity and result. It helps the readers and stakeholders to gain clarity in order to make decisions.
organizational innovation with buzan's mind mapping approach
"The enterprise that does not innovate inevitably ages and declines. And in a period of rapid change such as the present...the decline will be fast."
~ Peter F. Drucker ~
LEADING & THRIVING DURING CHANGE & UNCERTAINTY: LEARNING AGILITY
Leading & Thriving = Results Agility + People Agility + Mental Agility + Change Agility + Self-Awareness
COMMUNICATION SKILLS & EQ: WINNING WITH PEOPLE
The key indicators to Performance & Promotability = The Ability to balance Results + Relationships!
CREATIVE THINKING SKILLS
To rise above the competition and adapt to constant change, the ability to be creative and innovative at work is critical to one’s success.
Did you know you were born creative? However, the average working adult would not describe himself as creative.
This workshop will help you cultivate the skills you need to be creative again.
Let your creative juices flow…again!
Problem Solving Skills: Leading with Questions
Discover a powerful Problem Solving approach through Action Learning where you gain fresh perspectives, overcome blind spots, expand capabilities and sharpen your ability to generate breakthrough insights, solutions and strategies.
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